No Transit Service on Remembrance Day
Okotoks Transit users are reminded that there is NO service on Thursday, November 11 for Remembrance Day. Service will resume on Friday, November 12.
Okotoks Transit Upgrading On-Demand Technology
On Friday, October 15, 2021, Okotoks Transit will be upgrading on-demand technology in order to increase trip availability through the management of ride cancellations and no-shows. Currently, cancelled bookings and users that don’t show up account for 30% of total bookings; 25% of the cancellations are occurring within one hour of booking, which results in the loss of available capacity.
The new technology will monitor individual usage over a 30-day period. If a user has 10 or more bookings in this timeframe and cancels or does not show up for 40% or more of them within one hour of booking time, their ability to have multiple open bookings will be limited for seven days. At the beginning of the seven-day period, their cancellation/no-show history will be reset. During the seven-day period, they will be limited to two (2) simultaneously open bookings only. As one ride is completed, another one can be booked. After the 7-day period, unlimited bookings will be available again. If the limiting criteria are reached again, the process will repeat.
This upgrade is anticipated to reduce cancellation and no-show instances and increase overall available trip capacity at a time where we continue to experience demand higher than available supply. Thank you for your cooperation.
COVID-19 Wearing masks on Okotoks Transit remains mandatory. For more details on mandatory masks, public health measures, and all other COVID-19 information, please click the button below.
COVID-19 Information
Bulk Ride Credits! Purchase bulk ride credits using the Okotoks Transit app! Once you login to your account, purchases can be made using either a credit card or a debit card that has a Visa or MasterCard logo. Click the button below for more info and to purchase.
Fares & Tickets
Okotoks Transit, the on-demand, “curb-to-curb” ride-sharing service is here! Book a trip up to 3 weeks in advance by downloading the app, online or call 587-534-0510. Wait at the curb for pick-up & ride to your destination! Enjoy the ride!
- Operating Monday - Saturday, 6:00am - 11:30pm
- No service Sundays or holidays
- Fares starting at $3.00
- Cashless system (drivers cannot accept any of the following: cash, debit or credit cards; click here to learn how to create your account; click here to learn more about fares and tickets)
- Child Passenger Safety (booster seats & on a trial basis, one-fully adjustable car seat provided)
- D'Arcy and Wedderburn Neighbhourhoods
